Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Time Estimates
We currently ship to Canada and the United States.
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Canada: 7–12 business days
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United States: 7–12 business days
Please note that shipping times are estimates and may vary due to high demand, carrier delays, or customs processing.
Shipping Costs
We offer free standard shipping on all orders.
(No additional shipping fees will be charged at checkout.)
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. Please allow 2–5 days for tracking information to update.
Delayed or Lost Packages
If your order is significantly delayed or appears lost, please contact us and we will work with the carrier to resolve the issue or offer a replacement/refund if necessary.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Customs, Duties & Taxes
International orders may be subject to customs fees, duties, or taxes depending on your country. These charges are the responsibility of the customer.
Contact Us
If you have any questions about your order or shipping, please contact our support team and we’ll be happy to help.